Why a 3-minute glance at a video can quickly turn into 3 hours of binge-watching. Social network addiction has become a major topic for discussion. However, less attention is paid to addiction to
...Bringing CSR to the Table – Strategic Dialogue and Stakeholder Management
Category: CSR
CSR strategy implementation within business has rightly been heralded as a means of boosting a firm’s environmental performance and working conditions for its employees. However, the grass
...The Utilitarian Service Industry – putting the customer first, not on hold
Category: CSR
Waiting on the end of a telephone line accompanied by the appropriate muzak is as frustrating for customers as it is risky for the service provider hoping to gain their satisfaction. If this
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